Dubai, UAE – 10/10/2024 – Sturdy IT Services is proud to announce an exciting new partnership with Gorgias, a leading provider of customer service solutions. This collaboration aims to deliver an advanced, all-in-one customer service platform designed to help e-commerce businesses streamline communication, boost lead generation, and enhance sales performance.
As a trusted IT services provider, Sturdy IT Services is always focused on empowering businesses with cutting-edge technology. Through this partnership, we will now offer Gorgias’ powerful platform that consolidates customer messages from email, chat, and social media channels into a single, easy-to-use interface. This integration will enable businesses to manage customer inquiries seamlessly while automating routine tasks, improving response times, and driving more leads.
“Partnering with Gorgias is a game-changer for e-commerce businesses,” said Mohammed Hadi, CEO of Sturdy IT Services. “By combining Gorgias’ customer service expertise with our IT solutions, we are offering e-commerce brands a unique opportunity to elevate their customer service experience, reduce manual workload through automation, and, most importantly, increase sales and conversions.”
Key Features and Benefits of the Partnership:
- Unified Messaging: Collect all customer interactions from email, chat, and social media in one platform, ensuring a smooth and efficient workflow.
- Automation for Better Productivity: Automate repetitive tasks like order lookups and responses, allowing teams to focus on more critical customer inquiries.
- Lead Generation: By offering fast and personalized customer service, businesses can convert more inquiries into leads and drive higher sales.
- Actionable Insights: Gorgias provides valuable data and reports to help businesses understand customer needs and improve service strategies.
Sturdy IT Services and Gorgias share a vision of empowering e-commerce businesses with tools that enhance customer satisfaction while maximizing sales opportunities. This partnership opens new doors for businesses looking to optimize their customer service processes and take their growth to the next level.
For more information about how this partnership can benefit your business, or to schedule a demo of the Gorgias platform, please contact Sturdy IT Services at info@sturdy.solutions.
Stay tuned for more updates as we roll out new features and services to help you sell more and serve better!
